Exceptional user support and training…

Lifering

  • Experienced, knowledgeable and dedicated staff
  • PDF and video tutorials
  • On-screen contextual help
  • Free weekly  webinars on rotating topics to help train staff and members
  • Monthly “New Staff/Program Director” trainings
  • 24X7, online, automated help ticket system that allows users and our staff to track each service request.  Help requests are as easy as emailing help (@) oncorpsreports.com, or call us at (612) 568-8627.

… based on our exceptional strategy.

lightbulbWe’re well prepared to train and support you on technology and on service and volunteering.
We constantly learn as much as possible about your goals; from CNCS, to state commissions, to programs.  We continue to learn effective practices and lessons learned from your peers across the nation and at every level.

Since 2006, we’ve worked exclusively with AmeriCorps and CNCS programs.     If we’re not working with you or improving the technology of OnCorps Reports, we’re working with one of your national service peers.

We have solid background knowledge about national and community service.  Perhaps more importantly, we’ve experienced the joy and pain of being a member and running a program.  In fact, OnCorps reports was first created while we were working as staff and members of the AmeriCorps Community Technology Empowerment Project.

We’re exceptionally well prepared to support you.

  • Having trouble logging in?

    Check here for the correct URL for your state or program.

    Video Tutorials

    Please contact us to access online tutorial videos.

  • Demo's, Customer Support + Training Technical support: always check the Help area in OnCorps first, for a complete set of video and pdf tutorials. If you can't find what you need, but you can log in, use our built-in help ticketing system so we can better troubleshoot your issue. If you cannot log in, email your name, program and state information to:  help@oncorpsreports.com.  Our customer service phone number is (612) 568-8627. Messages are answered during normal business hours (9-5 CST). -----
    Is your program or state interested in using OnCorps to manage your AmeriCorps programs this coming year?

    Contact us here to schedule a demo at your convenience.

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    Wed, Jul 18, 2018 11:00 AM - 12:00 PM CDT Getting Started in OnCorps: Communication Tools This webinar will introduce New Program Directors and Commission Staff to communication tools found throughout OnCorps, including notifications & reminders, website customization, the resource page, and comments. Register Here   Wed, Jul 25, 2018 11:00 AM - 12:00 PM CDT Getting Started in OnCorps: Member Service Reports The webinar will introduce new Program Directors to data collection forms available within OnCorps, and how to view and promote member service reports. Register Here
      Thu, Jul 26, 2018 11:00 AM - 11:30 AM CDT Copy Program Records Tutorial In this 30 minute webinar, learn how to utilize the newly redesigned Copy Program Records tool, which now permits Program Directors (as well as Staff) to copy records from the current program year into the upcoming program year. The new form will allow PD's to re-assign returning members and supervisors to new service sites, if needed, allowing for much better member and site management. Register Here   Tue, Jul 31, 2018 11:00 AM - 12:00 PM CDT Getting Started in OnCorps: Program Set Up (User Permissions & Records) This webinar will introduce New Program Directors and Commission Staff to user permissions and records set up. This training is designed primarily for new Program Directors (sub-grantees). Register Here   Wed, Aug 1, 2018 11:00 AM - 12:00 PM CDT Getting Started in OnCorps: Time Tracking This webinar will introduce New Program Directors to time tracking in OnCorps Reports. This training is designed primarily for new Program Directors (sub-grantees). It will cover timesheet formats, set up, approval process, and time-tracking related notifications. Register Here   Wed Aug 8, 1 - 3 PM CST or Wed Aug 22, 10 AM - 12 PM CST New Program Directors/Staff Training Part II: Grantee Progress Reports and Financials This 2 hour webinar will cover grantee program progress reports, (GPR) and all things financial (PER, FFR, Fixed Invoice). We are offering this twice in August, only register for one session. Note: We will take a break between hour 1 (GPR) and hour 2 (Financials), so if you are only interested in one of those sections, plan accordingly! Register Here