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Exceptional user support and training…

Lifering

  • Experienced, knowledgeable and dedicated staff
  • PDF and video tutorials
  • On-screen contextual help
  • Free weekly  webinars on rotating topics to help train staff and members
  • Monthly “New Staff/Program Director” trainings
  • 24X7, online, automated help ticket system that allows users and our staff to track each service request.  Help requests are as easy as emailing help (@) oncorpsreports.com, or call us at (612) 568-8627.

… based on our exceptional strategy.

lightbulbWe’re well prepared to train and support you on technology and on service and volunteering.
We constantly learn as much as possible about your goals; from CNCS, to state commissions, to programs.  We continue to learn effective practices and lessons learned from your peers across the nation and at every level.

Since 2006, we’ve worked exclusively with AmeriCorps and CNCS programs.     If we’re not working with you or improving the technology of OnCorps Reports, we’re working with one of your national service peers.

We have solid background knowledge about national and community service.  Perhaps more importantly, we’ve experienced the joy and pain of being a member and running a program.  In fact, OnCorps reports was first created while we were working as staff and members of the AmeriCorps Community Technology Empowerment Project.

We’re exceptionally well prepared to support you.

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    Check here for the correct URL for your state or program.

    Video Tutorials

    Please contact us to access online tutorial videos.

Upcoming Webinars + Training

Contact help@oncorpsreports.com for the quickest response if you need technical support or training.

Use our built-in help ticketing system if you can log in,  so we can better troubleshoot your issue, and we will contact you by phone if necessary. You can also call our customer service line at (612) 568-8627.

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If you are not a current OnCorps Reports customer, but interested in using our software, contact us to arrange a live demo.
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Download Training Agendas (PDF)

New Feature: Member Position Descriptions
May 29th, 2013 1:00 PM
Registration Link
As part of our 2013 upgrade, we will be releasing a set of tools allowing Staff, PD’s and Supervisors to create, assign and manage Member Position Descriptions. Attend the webinar to learn more about this feature, and invite your site supervisors if appropriate.

Closing out Your Program Year (Recommended for PD’s and Staff)
June 5th, 2013 1:00 PM
Registration Link
In this webinar we will cover some of the important things to remember as you close out the program year in OnCorps Reports. We will discuss exiting members, printing timesheets, etc.

New Feature: Custom Forms Tool (Beta) for Staff and Program Directors
June 12th, 2013 1:00 PM
Registration Link
Our new Forms Tool is one of the features we are excited to include in our 2013 release. This training will show Staff/Admin users and Program Directors how to create their own forms in OnCorps Reports.

Copying Program Data and Importing Member Information (Recommended for PDs and Staff)
June 19th, 2013 1:00 PM
Registration Link
In this webinar we will be covering copying program data from one year to the next and using the import member tool.

Getting Ready for Program Year 2013-14 (Recommended for PD’s and Staff)
June 26th, 2013 1:00 PM
Registration Link
In this webinar we will cover the important things to do as you start out your new program year. In this webinar we will cover: position descriptions, user permissions, setting up new records, timesheet set-up, and using the widget.

*All sessions times are Central Standard  Time (CST). Once registered you will receive an email with information you need to join the Webinar.

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