Exceptional user support and training…

Lifering

  • Experienced, knowledgeable and dedicated staff
  • PDF and video tutorials
  • On-screen contextual help
  • Free weekly  webinars on rotating topics to help train staff and members
  • Monthly “New Staff/Program Director” trainings
  • 24X7, online, automated help ticket system that allows users and our staff to track each service request.  Help requests are as easy as emailing help (@) oncorpsreports.com, or call us at (612) 568-8627.

… based on our exceptional strategy.

lightbulbWe’re well prepared to train and support you on technology and on service and volunteering.
We constantly learn as much as possible about your goals; from CNCS, to state commissions, to programs.  We continue to learn effective practices and lessons learned from your peers across the nation and at every level.

Since 2006, we’ve worked exclusively with AmeriCorps and CNCS programs.     If we’re not working with you or improving the technology of OnCorps Reports, we’re working with one of your national service peers.

We have solid background knowledge about national and community service.  Perhaps more importantly, we’ve experienced the joy and pain of being a member and running a program.  In fact, OnCorps reports was first created while we were working as staff and members of the AmeriCorps Community Technology Empowerment Project.

We’re exceptionally well prepared to support you.

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    Video Tutorials

    Please contact us to access online tutorial videos.

  • Demo's, Customer Support + Training

      New Program Director/Staff Training Part I: Program Setup and Timesheets Wed.,  Aug 9, 2017 1:00 - 2:30 PM CDT Register Here This 90 min training will cover the following topics: General Features, Managing Records, and Timesheet setup. This webinar is primarily for PROGRAM DIRECTORS, however, Commission Staff are welcome to attend! After registering, you will receive a confirmation email containing information about joining the webinar. ———— New Program Director/Staff Training Part 2: GPR, Financials, and Admin Tools and Resources. (For users in States that use OnCorps for Financial and GPR Monitoring). ***This session repeats two times: choose the day/time that is most convenient. Tuesday, July 25, 2017 9:30-11:30 AM CDT -OR- Wed, Aug 16, 2017 1:00 PM - 2:30 PM CDT Register Here Part 2 of our training will cover the following topics: GPR, Financials, Supervisor In-Kind, and Admin Tools. This webinar is designed for Program Directors and Commission Staff, in states where the Commission uses OnCorps for Financial and GPR reporting. After registering, you will receive a confirmation email containing information about joining the webinar. *Feel free to share this invitation with your program staff and colleagues. --------- Technical support or customization requests: always check the Help area in OnCorps first, for a complete set of video and pdf tutorials. If you can't find what you need, but you can log in, use our built-in help ticketing system so we can better troubleshoot your issue. If you cannot log in, send an email to help@oncorpsreports.com Our customer service phone number is (612) 568-8627.  Messages are answered during normal business hours (9-5 CST). Finally, if you would like to schedule a demo or custom training, or would like access to existing webinars and videos, please contact our support desk via a help ticket or email.