Exceptional user support and training…

Lifering

  • Experienced, knowledgeable and dedicated staff
  • PDF and video tutorials
  • On-screen contextual help
  • Free weekly  webinars on rotating topics to help train staff and members
  • Monthly “New Staff/Program Director” trainings
  • 24X7, online, automated help ticket system that allows users and our staff to track each service request.  Help requests are as easy as emailing help (@) oncorpsreports.com, or call us at (612) 568-8627.

… based on our exceptional strategy.

lightbulbWe’re well prepared to train and support you on technology and on service and volunteering.
We constantly learn as much as possible about your goals; from CNCS, to state commissions, to programs.  We continue to learn effective practices and lessons learned from your peers across the nation and at every level.

Since 2006, we’ve worked exclusively with AmeriCorps and CNCS programs.     If we’re not working with you or improving the technology of OnCorps Reports, we’re working with one of your national service peers.

We have solid background knowledge about national and community service.  Perhaps more importantly, we’ve experienced the joy and pain of being a member and running a program.  In fact, OnCorps reports was first created while we were working as staff and members of the AmeriCorps Community Technology Empowerment Project.

We’re exceptionally well prepared to support you.

  • Having trouble logging in?

    Check here for the correct URL for your state or program.

    Video Tutorials

    Please contact us to access online tutorial videos.

  • Demo's, Customer Support + Training Technical support: always check the Help area in OnCorps first, for a complete set of video and pdf tutorials. If you can't find what you need, but you can log in, use our built-in help ticketing system so we can better troubleshoot your issue. If you cannot log in, email your name, program and state information to:  help@oncorpsreports.com.  Our customer service phone number is (612) 568-8627. Messages are answered during normal business hours (9-5 CST). Finally, if you would like to schedule a demo or custom training, or would like access to existing webinars and videos, please submit a help ticket or email us.  

    Upcoming Webinars

    Note: All times listed are CDT Getting Started in OnCorps Reports! Wed., Sept 20, 2017 1:00 -2:30 PM CDT  REGISTER HERE For new Program Directors and Commission Staff. Create or import Member Records, create Site and Supervisor records, User Permission settings, Time Sheet set up and approvals, and Member Service reports. Financial Reporting in OnCorps Reports Wed.,  Sept 27, 2017 1:00-2:30  PM CDT  REGISTER HERE This 90 minute webinar will cover creating a budget, budget modifications, filing expense reports (PER), and filing an FFR (Aggregate/Federal Financial Report). We'll also cover our Fixed Amount Grant Invoice. Timesheet Approval for Program Directors and Supervisors  Wed., Oct 04, 2017 1:00-2:00 PM CDT REGISTER HERE This webinar will review timesheet approvals, rejections, and member hours monitoring-- for Program Directors and Supervisors. ***(Please share webinar invite with your Supervisors, we do not email Supervisors directly!)